United Kingdom, Feb. 16, 2016, 6:53 p.m.
We were so well looked after, this is an excellent hotel.
Staff are outstanding in their customer care. Unfailingly polite, cheerful efficient and helpful. One tall senior person spoke faultless English and knew the airport bus timetable by heart! Vegetarians take note - there are five dishes without meat at the hotel café. This made our stay so much easier. Linen was changed every 3 days and the beautifully made beds were very comfortable for my husband, who usually gets backache in hotels but did not this time (in single/twin beds).Breakfast selection was good and, when I mentioned the scrambled eggs were a little cool, the next day they were hotter. Two light bulbs began to flicker on the third day and we reported them before breakfast. When we returned to our room after breakfast they had been replaced and all others tested also. There were two handles in the shower and plenty of toiletries. Daily cleaning in rooms and the whole hotel was outstanding. The evening bar staff were excellent and helped us with our food selections and the healthy menu choices meant we didn't put on much weight. This is an extremely well run hotel and we appreciate the extra care they give customers. Thank you all very much.
We had not expected not to have a bath but I realized we should have asked specifically for one.
Apart from this there was nothing that could have been improved on.